New Heights Therapy Reviews

Erik is wonderful to work with and very helpful during the individual assessment and workouts. He is excellent in providing detailed direction for fo... read moreErik is wonderful to work with and very helpful during the individual assessment and workouts. He is excellent in providing detailed direction for follow up exercises for home. I highly recommend. hide

Every now and then you come across a provider that just gets it, and that's what I found with Mariah Frank. They are hands down the best PT I've ever ... read moreEvery now and then you come across a provider that just gets it, and that's what I found with Mariah Frank. They are hands down the best PT I've ever encountered, both in knowledge and treatment as well as creating a space where no concern and question is too small. I had resigned myself to a level of functioning and pain, but Mariah has helped me make more improvement in a few months than I have in years. Non-judgemental, flexible to your goals and needs, and just an overall good human! hide

Donna is very good, she’s professional, knowledgeable and thoughtful. An excellent PT.

front desk is warm and welcoming all the therapists know what they're doing wonderful experience!

I came into New Heights to work on my knees, thinking I was starting to get arthritis at a young age and wanted to manage it to stay active for as lon... read moreI came into New Heights to work on my knees, thinking I was starting to get arthritis at a young age and wanted to manage it to stay active for as long as I could. Turns out I just had some weird muscle imbalances that were completely correctable, and in a matter of just a couple months am already able to run again, something I had thought for years would never be possible for me again because of the debilitating pain it used to cause. I had a negative experience with PT at another clinic years ago and had formed the initial impression that PT is one of those kind of pseudosciences that doesn't really work, but I'm a total believer now and recommending PT and this clinic specifically to everyone I know. The staff was also very helpful and transparent at the beginning with determining what my insurance would cover, which was great peace of mind.
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After 2 1/2 years of horrible pain from a twisted pelvis, I was fortunate to find the amazing resource that is New Heights Physical Therapy Plus, and ... read moreAfter 2 1/2 years of horrible pain from a twisted pelvis, I was fortunate to find the amazing resource that is New Heights Physical Therapy Plus, and its friendly, warm, considerate, efficient staff and expert therapists. I worked with Anna at first, then with Dina for the TMJ that had developed because of clenching my jaw as the pelvic pain had worsened. Dina and Anna then worked together on my pelvis/spine/hip. I really cannot find the words to describe how good both these professionals are. Knowledgeable, expert, solution-orientated, client-centered...none of this even comes close to describing their skills. And they listen, and understand, and tailor programs to each individual’s needs. I wish I had met them two years ago, but I am so grateful to have found them now. They have given me my life back. New Heights, new life. I recommend them heartily and without hesitation. Amazing place and personnel.
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I was losing mobility. I couldn't walk very far without pain, and walked hunched over. I couldn't stand for very long without pain. I just figured I w... read moreI was losing mobility. I couldn't walk very far without pain, and walked hunched over. I couldn't stand for very long without pain. I just figured I was old with arthritis, and that was that. My Primary Care doctor sent me to New Heights. From the very first day, Nick Ing, and Lindsay Vaughn gave me hope that in 6 week's time I'd be a new woman. They gave me my mobility back. They gave me my confidence back. They gave me my life back. To say thank you isn't quite enough, but thank you so much.
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I will forever be grateful that my orthopedic doctor recommended physical therapist Krista Emsdorf at New Heights. Krista's work in helping to allevi... read moreI will forever be grateful that my orthopedic doctor recommended physical therapist Krista Emsdorf at New Heights. Krista's work in helping to alleviate the lower and mid-back pain I'd been experiencing for the past six months has been nothing short of miraculous. Before seeing Krista I'd seen another physical therapist, and the difference between the two was like night and day. After only six sessions with Krista, the improvement in my back is unbelievable (unbelievably good!).I don't know how she does it, but every time I present Krista with a new twist on my back issue, she comes up with an exercise - or does some "hands-on healing" - that resolves the problem almost instantly. The evaluation she did during my first session was extremely and impressively thorough. She also really listens when I describe what's going on with me and offers always great, always spot on, solutions. I never feel rushed during my sessions and it's very helpful that she emails updated videos, which include include any new exercises she's added to my twice daily at-home routines. I also have to give a huge shout-out to Troy and Henry. Aside from always being pleasant, both have been amazing at helping me with the exercises I do at the facility and with scheduling.I still have some more work to do, but I'm very, very grateful to Krista for all she's done to get me back to being the happy, almost completely pain-free, person I was before I found her. hide

Loved working with Addy and Lindsey at New Heights! When I started going for my severe lower back pain, I could barely tie my shoe. But now I can twer... read moreLoved working with Addy and Lindsey at New Heights! When I started going for my severe lower back pain, I could barely tie my shoe. But now I can twerk again! The therapists and front desk staff are all very friendly and helpful, always lifted my mood to come. And they make it easy to do the work at home and continue after you are done. Highly highly recommend! hide

I had a long, almost 8-month recovery from a nervy bicep-rotator injury on my left arm. Addy was persistent, determined, and willing to try different ... read moreI had a long, almost 8-month recovery from a nervy bicep-rotator injury on my left arm. Addy was persistent, determined, and willing to try different things to affect my recovery. She was positive and encouraging every time I went in for treatment. There were times when we were both frustrated that things were not progressing as we would have liked, but she kept at it and now I am back to near normal. Thanks, Addy, for all your help!
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I was fortunate to find Anna Potoczny-Jones (and New Heights) almost by chance. She is AMAZING. I had been in agony for 2 1/2 years with a twisted pel... read moreI was fortunate to find Anna Potoczny-Jones (and New Heights) almost by chance. She is AMAZING. I had been in agony for 2 1/2 years with a twisted pelvis (only way I can describe it). She has listened so carefully to me, and worked out specific routines and exercises based directly on my needs. There is no cookie-cutter, one-size-fits-all side to her care. For the first time, I believe that I will actually come through this with her help and guidance, and end up pain-free. I am still a work in progress, and working hard, but she is working JUST as hard as I am. I cannot find enough superlatives to describe her and her treatment. She is empathetic, sympathetic, creative, caring, and basically brilliant. I am beyond grateful. I can't recommend her highly enough. hide

I loved working with Addy and Lindsey to ease my lower back pain. When I started at New Heights, I could barely tie my shoe, and now I can twerk again... read moreI loved working with Addy and Lindsey to ease my lower back pain. When I started at New Heights, I could barely tie my shoe, and now I can twerk again! They always listened carefully, explained things to me, and were just a general joy to be around. The facilities are nice and the front desk staff are also friendly. Can't say enough good things about my time here. Not that I hope to need to come back, but if I ever have another reason for PT, I will 100% come back to New Heights. Thank you!
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Looks like my last review was not100%, loved my PT but billing needs to figure some stuff out. I am very angry I was set to collection and even more s... read moreLooks like my last review was not100%, loved my PT but billing needs to figure some stuff out. I am very angry I was set to collection and even more so after finding out they were already paid by my insurance company. hide

This clinic is the real deal. Addy (Addison) is upbeat, knowledgeable, and very fun to work with. She has a great bedside manner and is intent on work... read moreThis clinic is the real deal. Addy (Addison) is upbeat, knowledgeable, and very fun to work with. She has a great bedside manner and is intent on working with the client's goals and fitness preferences (not her own!). She has worked to create a home program for me that is simple, effective, and aligned with my personal performance goals.After having both my left and right hip labra repaired in 2018, I have worked with a few different physical therapists during the different stages of recovery and maintenance. It is challenging to find both a PT AND a clinic I enjoy-- I found both at New Heights.The Glisan location is large, with private rooms for intake and loads of equipment in the gym space. They have a reformer, barbell/ squat rack set-up, mirrored area for dance therapy, and many other tools.The front desk staff is warm, welcoming, and efficient. Covid protocols are dialed in and the environment is very clean. The clinic is also very well-designed to accommodate folks with mobility challenges (wide walkways, long ramps with handrails, large single-use bathrooms).I have had friends work with other PTs at this location and all have reported wonderful experiences. I would definitely recommend this office to anyone pre- or post-op as well as anyone with chronic pain or mobility challenges. hide

I went to the Portland PT clinic in early 2019 to see Nick Ing for a rotator cuff injury. Nick was really great, tackling the issue from a variety of... read moreI went to the Portland PT clinic in early 2019 to see Nick Ing for a rotator cuff injury. Nick was really great, tackling the issue from a variety of avenues, providing a nice progression of at home exercises, giving me variety which helped motivate me and recover quickly. Thankfully, I have not had any issues with my shoulder since then and am very grateful to Nick for his treatment approach. However, in May 2020 I attempted treatment at the Vancouver clinic for a different physical injury and did not have the same results. The staff at this clinic were less than friendly, passed me around from person to person and I never felt that they really cared about helping me and after 3 months of treatment gave up after being asked to see a third PT person. As such, I highly recommend the Portland clinic for any PT needs. Their staff has always been friendly, helpful and organized and given me proven results. hide

This clinic is the real deal. Addy (Addison) is upbeat, knowledgeable, and very fun to work with. She has a great bedside manner and is intent on work... read moreThis clinic is the real deal. Addy (Addison) is upbeat, knowledgeable, and very fun to work with. She has a great bedside manner and is intent on working with the client's goals and fitness preferences (not her own!). She has worked to create a home program for me that is simple, effective, and aligned with my personal performance goals.After having both my left and right hip labra repaired in 2018, I have worked with a few different physical therapists during the different stages of recovery and maintenance. It is challenging to find both a PT AND a clinic I enjoy-- I found both at New Heights.The Glisan location is large, with private rooms for intake and loads of equipment in the gym space. They have a reformer, barbell/ squat rack set-up, mirrored area for dance therapy, and many other tools.The front desk staff is warm, welcoming, and efficient. Covid protocols are dialed in and the environment is very clean. The clinic is also very well-designed to accommodate folks with mobility challenges (wide walkways, long ramps with handrails, large single-use bathrooms).I have had friends work with other PTs at this location and all have reported wonderful experiences. I would definitely recommend this office to anyone pre- or post-op as well as anyone with chronic pain or mobility challenges. hide

The care I received at New Heights by front desk staff, Addy PT and Lindsay PTA was exceptional. I never had to wait to get to see my therapist. Front... read moreThe care I received at New Heights by front desk staff, Addy PT and Lindsay PTA was exceptional. I never had to wait to get to see my therapist. Front staff was friendly, efficient and very conscious of covid precautions. Addy, well one can tell if there's a love for work that one does and she exudes it. From the careful and thorough first exam, to explaining each exercise and movement, to answering my numerous questions to the last day of my treatment, she gave it her all and in her own down to earth, respectful and friendly way. Lindsay, gave me the respect and kindness as well as her excellent knowledge based instruction and wonderful neck massage. Her encouragement and awareness of the body and how it works was so much appreciated. Thank you to all of you and please feel free to share this review on Google or wherever you need to. I'm so glad to have found the PT Group and I guarantee you will love their personal touch and careful appreciation of Covid precautions they give.
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PROFESSIONAL FRIENDLY STAFF WHEN YOU ENTER I referred a former employee/ friend to Ron S Carol for the first time in years is feeling better less pain... read morePROFESSIONAL FRIENDLY STAFF WHEN YOU ENTER I referred a former employee/ friend to Ron S Carol for the first time in years is feeling better less pain more active better mobility she states she is grateful for the improvement hide

A trusted and high class institution.These people will fix you quickly and professionally.

Marie Long is one of the best physical therapists in Portland. I've known her for 3 years since I was referred to her by my chiropractor. My chiropr... read moreMarie Long is one of the best physical therapists in Portland. I've known her for 3 years since I was referred to her by my chiropractor. My chiropractor said her patients always talked about how good she was, so I wanted to try her. I've tried some physical therapists for different health reasons in the past, but I've never met a physical therapist like Marie. Marie is the most compassionate, most knowledgeable, most caring, and the most positive PT.It's been really hard for me to not get better quickly -- as fast as I expected -- from two back surgeries, back to back. Because of that, I got depressed sometimes but every time I saw Marie, she always reminded me to look at the bright side to keep me positive. Especially after my surgeon kind of gave up on me, saying he doesn't know why I'm still in pain and that there's nothing he can do. He told me to see a pain psychologist instead of seeing him anymore. I lost hope then. But Marie didn't give up on me. Instead, she always listened to my story carefully and made a new plans for me to get better. I think without her help, I would have given up a long time ago and just ended up taking lots of pain meds and having a miserable life. Now I learned so much from her. Now I am finally, slowly getting better.At last, I would strongly recommend New Heights because they are all so nice and welcoming. They have a really good environment, good energy if you want to get better. Thank you Marie and thank you New Heights.Thank you, Marie and New Heights! hide

Jenna and the entire team at New Heights Physical Therapy are on my list of things to be grateful this holiday season. Jenna's patience, persistence, ... read moreJenna and the entire team at New Heights Physical Therapy are on my list of things to be grateful this holiday season. Jenna's patience, persistence, and expertise helped me soooooo much this year. I now feel like I have to strength, confidence, and tools to take much better care of myself moving forward. Jenna helped me get my life back, words are truly not enough. All the same, thank you so, so much, Jenna, and everyone at New Heights.💚 hide

Nicholas Ing and staff are fantastic. Nick would always listen to me and would try to help me understand my body and how to heal it. I had a hard time... read moreNicholas Ing and staff are fantastic. Nick would always listen to me and would try to help me understand my body and how to heal it. I had a hard time of jogging or even standing up and doing dishes. I feel normal again after visiting. Every session felt educational and really helped my journey in a positive way. It’s ok to be nervous, but once you get past that and comfortable, this clinic can really help you. I have zero regrets about this place. hide

Marie is fantastic. She completely understood my situation and background and customized the therapy for my specific condition. I have been to other... read moreMarie is fantastic. She completely understood my situation and background and customized the therapy for my specific condition. I have been to other PT clinics where they take a “one size fits all” approach, so I was frankly surprised to find someone that listened, worked with me, and gave great advice. Highly recommended. hide

Love everyone here and I’m finally making progress towards my health goals! Thanks, team!

The New Heights Physical Therapy of Portland, Oregon staff, specifically Dina Peganoff, PT. DPT, provided me with physical therapy that relieved my 5 ... read moreThe New Heights Physical Therapy of Portland, Oregon staff, specifically Dina Peganoff, PT. DPT, provided me with physical therapy that relieved my 5 years of lower back pain and leg numbness after 3 visits and a regime of 6 daily exercises. Richard Cassidy. hide

Love this physical therapy group. Everyone is so professional, warm and welcoming, and has been so careful during covid. I have been treated by Morga... read moreLove this physical therapy group. Everyone is so professional, warm and welcoming, and has been so careful during covid. I have been treated by Morgan Denny off and on for a couple of years for various foot, knee and shoulder injuries and issues. She is so exceptional in her treatments and inspirational to be healthier. Chronic shoulder pain from an old accident has been totally cured through her treatments. The foot issue and knee sprain pain have been improved to the maximum allowed by the permanent damage done. I highly recommend her to anyone with issues that can either be cured or helped by PT, especially with chronic pain. I can't praise her highly enough compared to other health care professionals I have been to. hide

Marie Long is one of the best physical therapists in Portland. I've known her for 3 years since I was referred to her by my chiropractor. My chiropr... read moreMarie Long is one of the best physical therapists in Portland. I've known her for 3 years since I was referred to her by my chiropractor. My chiropractor said her patients always talked about how good she was, so I wanted to try her. I've tried some physical therapists for different health reasons in the past, but I've never met a physical therapist like Marie. Marie is the most compassionate, most knowledgeable, most caring, and the most positive PT.It's been really hard for me to not get better quickly -- as fast as I expected -- from two back surgeries, back to back. Because of that, I got depressed sometimes but every time I saw Marie, she always reminded me to look at the bright side to keep me positive. Especially after my surgeon kind of gave up on me, saying he doesn't know why I'm still in pain and that there's nothing he can do. He told me to see a pain psychologist instead of seeing him anymore. I lost hope then. But Marie didn't give up on me. Instead, she always listened to my story carefully and made a new plans for me to get better. I think without her help, I would have given up a long time ago and just ended up taking lots of pain meds and having a miserable life. Now I learned so much from her. Now I am finally, slowly getting better.At last, I would strongly recommend New Heights because they are all so nice and welcoming. They have a really good environment, good energy if you want to get better. Thank you Marie and thank you New Heights.Thank you, Marie and New Heights! hide

I have been really impressed with the staff. Marie has been very supportive and has given me good advice all the way as I recover from a knee procedu... read moreI have been really impressed with the staff. Marie has been very supportive and has given me good advice all the way as I recover from a knee procedure. I have been to other PT facilities, and they all seemed to have a stock approach to just about everything. I find that New Heights, and especially Marie, tailors my exercises to what I realy need for my specific condition. I wouldn't go anywhere else. hide

Wow, I was so impressed with New Heights. During a pandemic you can truly see how well organized, thoughtful and clean a business is. They came highly... read moreWow, I was so impressed with New Heights. During a pandemic you can truly see how well organized, thoughtful and clean a business is. They came highly recommended by my primary care physician and lived up to my high expectations. From my first intake call I had a good feeling about them. The person on the phone was smart and gracious about finding times and enrolling me effortlessly into their system. She scheduled my first series of appointments that worked well for me in just a few minutes. Gema Sanchez is a master PT, with a warm heart and gracious manner. She gave me clear instructions on what to do as homework after a thorough initial interview. Highly recommend Gema and New Heights! hide